SIMPLIFIED STYLE

444 West Wilson Street

Madison, WI 53715

July 9, 2001

Cambridge Camera Exchange, Inc.

7th Avenue and 13th Street

New York, NY 10011

INCOMPLETE SHIPMENT

The Minolta SRT 201 camera outfit I ordered from you on June 21 arrived today and appears to be in good working order. However, your advertisement in The New York Times for Sunday, June 16, listed six items as being supplied with this outfit, including a film holder and a sun shade. Neither of these items was included in the package I have just received, nor do I find any notice that they will be sent at a later date.

I am sure that this omission is unintentional and that you will correct it. Will you please let me know when I may expect to receive the film holder and sun shade, as advertised. If there is a dealer in the immediate area, I would be happy to get them from him if you will authorize me to do so at your expense.

Marilyn S. Conway